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Keywords:

Administrative Competency Level (ACL)

Bioterrorism 

Bioterrorism Competency Level (BCL)

Clinical Competency Level (CCL)

Crane Preparedness Model

Core Competencies

Crisis Management

Emergency Preparedness

Emergency Planning

Emergency Response

Health Management

Mass Causality Incidents (MCI)

Nurse

Pharmacist

Physician

Preparedness Level (PL)

Provider Competency Level

Public Health

Public Health Preparedness

Terrorism

Strategic National Stockpile (SNS)

 

 

 

 

 

 

 

ABSTRACT | FIGURES AND TABLES | EXAMPLE USE | CONTACT INFO

Assessment of the Community Healthcare Providers' Ability and Willingness to Respond to a Bioterrorism Attack

by Dr. Jeffrey S. Crane    

ABSTRACT

Previous findings have demonstrated that the preparedness and infrastructure of the public health system is inadequately developed for a biological and/or chemical terrorism attack. Chen et al. reported that those primary care providers that would have to respond to such an attack do not feel prepared to diagnose and manage such an event.

This research was an observational study using an e-mail/web-based survey to assess the levels of preparedness (PL) and willingness to respond (WTR) to a bioterrorism attack, and to identify factors that predict PL and WTR of Florida community healthcare providers. The conceptual framework and questionnaire was designed based on empirical studies and the use of an expert panel to assess the providers’ administrative and clinical competencies, WTR, and PL. The questionnaire was pilot tested in 30 subjects. Reliability was high (Cronbach’s alpha =.82). The emailed invitation letters were sent to 22,800 healthcare providers in Florida. The questionnaire was posted for 7 days on the website during December, 2004.

There were 2,279 respondents of 9,124 who received the e-mails. Response rate was 28%, with 86% completed questionnaires. The subjects included physicians (n=604), nurses (n=1,152), and pharmacists (n=486). The results demonstrated that only 32% of the Florida providers were competent and willing to respond to a bioterrorism attack. 82.7% of providers were willing to respond in their local community and 53.6% within the State. The subjects were more competent in administrative skills than clinical knowledge (62.8% vs. 45%) The most competent areas were the initiation of the treatment and recognition of their clinical and administrative roles. The least competent areas were identifying the cases and communicating risks to the others. About 55% of the subjects had previous bioterrorism training and 31.5% had emergency drills. Gender, race, previous training and drills, perceived threats of bioterrorism attack, and perceived benefits of training and drills and “feeling” prepared were the predictors of overall preparedness.

The findings suggest that only one-third of Florida community healthcare providers were prepared for a bioterrorism attack. To effectively plan for a bioterrorism attack it is important to target the interventions to improve clinical knowledge in every healthcare profession.

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Sample Tables and Figures (click picture to enlarge)

Willingness-to-Respond Table

Administrative Core Competency Levels

Clinical Core Competency Levels (Table)

  Clinical Core Competency Levels (Figure)

Provider’s Participation in Preparedness Drills

Provider Preparedness Level Conceptual Model

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 Practical Uses of the Study Findings (Examples).

Planning | Preparedness & Competency Levels |

Targeted Training Sessions | Provider Assessment

The following are examples for translating the study findings from academic jargon to NIMS compliant English, i.e. practical uses for emergency management and planning. Within the Downloadable Study, you should use the Table of Contents to find the subject areas that interest you; otherwise it may be too much for you to read in one sitting (180 pages).  You are welcome to contact me if you have questions about the findings and/or its practical applications.

EXAMPLE 1. FOR PLANNING PURPOSES:

STUDY FINDINGS: This study determined that only 32.5% of licensed community healthcare providers were willing and able to effectively respond to a bioterrorism event. 

PRACTICAL USE: When writing emergency plans, only 32.5% of the community’s providers should be used in the staffing models for the activation of the Strategic National Stockpile (SNS) and Mass Casualty Incident (MCI) Plans.  If your BT Plans call for more than 32.5% of healthcare providers with the basic public health emergency competencies coming from your local community (provider volunteers), your plan may not be activated successfully in a large event.

EXAMPLE 2. FOR PROVIDER PREPAREDNESS AND COMPETENCY LEVELS:

STUDY FINDINGS: The results of this study suggested that providers who have had previous trainings and/or drills were over 2.5 times more likely to be prepared than providers not trained or drilled.    The results from this study also indicated that previous trainings and drills were significant predictors of the willingness to respond. So, it is suggestive that healthcare providers that had attended bioterrorism drills were 1.55 times more likely to be willing to respond to a bioterrorism attack compared with providers who have never participated in drills, or if that healthcare provider has had a previous emergency preparedness training, they were 1.33 times more likely to be willing to respond to a bioterrorism attack compared with no previous trainings.

PRACTICAL USE: Since the community healthcare providers are 2.5 times (250%) more likely to be prepared and 1.55 times (155%) more likely to volunteer during a bioterrorism event if included in local trainings and exercises, it is necessary to regularly involve the community healthcare providers in the BT trainings, drills and exercises, especially if your plan calls for a large number of volunteer providers to activate it.

EXAMPLE 3. FOR TARGETED CLINICAL TRAINING SESSIONS:

STUDY FINDINGS: This study found that within the provider subgroups, physicians and pharmacists were the most competent at clinical competency 1 (CC1) and CC2, the ability to describe his/her expected clinical role in bioterrorism response for the specific practice setting as a part of the institution or community response and the ability to respond to an emergency within the emergency management system of his/her practice, institution and community (CC1, 76.5% and 73.3%, and CC2, 76.5% and 71.6%, respectively). The nurses were also the most competent at CC1 (72.5%) and showed a strength in CC4 (67.8%), the ability to report identified cases or events to the public health authorities to facilitate surveillance and investigation using the established institutional or local communication protocol. As with the all provider competency level, the provider subgroups all demonstrated the lowest competency level in CC5, the ability to initiate patient care within his/her professional scope of practice and arrange for prompt referral appropriate to the identified condition(s) (physician 25.7%, nurse 17.4% and pharmacist 9.2%). Physicians demonstrated deficits in their ability to communicate risks and actions taken to patients and concerned others clearly and accurately (CC6, 29.1%) and in their ability to recognize an illness or injury as potentially resulting from exposure to a biological, chemical or radiological agent possibly associated with a terrorist event (CC3, 34.6%). The nurses also have major deficits in CC3 (18.4%) and CC6 (22.3%).

PRACTICAL USE: When you develop and provide training to community healthcare providers, the trainer may use the results of this study to target the training on the identified weak administrative and clinical competency areas (see Sample Tables above). These competency areas can be adjusted dependant upon the trainees (physician, nurses, pharmacist or a mixed group).

EXAMPLE 4. FOR PROVIDER ASSESSMENT PURPOSES:

THE CONCEPTUAL FRAMEWORK was created for this study. It consisted of three domains, the first two were based on the core competency sets (administrative and clinical) whose development was sponsored by the CDC and used by numerous entities across the nation, and the third is the providers’ willingness to respond. This framework also included a methodology to calculate the bioterrorism competency and preparedness levels based on the importance of several leading experts in the field of public health preparedness at the time of this study.  This was the first study that attempted a methodology to actually measure the provider’s preparedness levels, and to examine physicians, nurses and pharmacist as a single provider grouping. Past provider studies have mainly examined physicians or nurses, but in a real event all licensed providers will be called upon. 

THE SURVEY INSTRUMENT (QUESTIONNAIRE) was developed and tested for this study and its framework. It has been proven effective for policy assessment and planning purposes. This questionnaire and its methodology can be easily adjusted for use in other healthcare provider groups and provider settings. The Questionnaire is not provided online but may be requested via email.

THE STUDY’S RESULTS are useful identifying critical areas for bioterrorism preparedness training and education, and the improving of bioterrorism planning and preparedness. The conceptual framework and its measurements, can be used to benchmark between provider groupings, between states and between organizations of all sizes.  It also could be used as a base line of preparedness levels, which can be used to document changes over set periods of time. These changes can be used to monitor whether interventions are successful and justify the continuation of federal funded projects. Finally and most important, this study can guide emergency planners/ coordinators better project in the pre-disaster phase, the number of healthcare providers that are willing and able to respond to a bioterrorist attack.

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Bibliography

PLEASE REFERENCE: All information contained on this page and the Downloadable Report has been published and copyrighted in 2005. Please reference, if used in any publication such as journal articles emergency plans, presentations and/or reports.

Reference info:

Crane, Jeffrey S. Assessment of the Community Healthcare Providers' Ability and Willingness to Respond to a Bioterrorism Attack in Florida. 1 ed. UMI Publishing, Ann Arbor, MI. 2005

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For more information on this assessment model and survey instrument, contact Dr. Jeffrey Crane at jcrane@jscrane.com.

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